Live chat and AI on your website, in one inbox
Add a chat to your website with one line of code. Your AI agent answers visitors in seconds, your team takes over when it matters, and every chat lands in the same inbox as WhatsApp. Visitor gone? The reply goes to their email.
- One line to install
- AI replies in seconds
- From ₹499 / month
A visitor on your website taps the chat button.
Your visitors ask before they buy
Most people leave a website with a question nobody answered: the price, the delivery date, the size. A chat answers it while they are still on the page. With Lynkist, the AI takes the common questions day and night, your team takes the rest, and nothing sits in a separate tool.
How it works
Paste one line
Copy the snippet from the widget editor into your site, or follow the guide for WordPress, Shopify, Wix, Webflow or Google Tag Manager. "Check my site" tells you it works.
The AI answers first
Your AI agent replies in seconds from your knowledge base and your own website pages. Every answer carries an "AI assistant" label.
Your team takes over
When the AI is not sure, or the visitor asks for a person, it hands the chat to your team in the inbox, with the whole conversation.
No chat is lost
If the visitor has left when you reply, the reply goes to the email they confirmed in the chat, with a link that opens the same chat again.
Website and WhatsApp, answered in one place
Website chats arrive in the inbox your team already uses, with a Website badge and a channel filter. Same team, same composer, same AI agent. Every visitor who writes becomes a contact in your contact list, like any WhatsApp customer.More about the shared inbox
- PPriya Raman4mIs the blue set back in stock?WhatsApp
- AArun Kumar22mThanks, got the invoice.WhatsApp
- SSana D.1hCan I change the address?WhatsApp
- rohit@…2hDo you do bulk orders?Website
Your WhatsApp chats, in the inbox your team already uses.
Make it look like your brand
Pick a colour, a side, an icon and your words. This is the same designer you get in Lynkist, on this page, with no sign-up.
The same options are in the widget editor, with a live preview, drafts and one-click publish. Nothing on this page is saved.
An AI that knows when to stop
The AI agent answers from what you gave it, not from the open internet. When it is not confident, or the visitor asks for a person, it hands the chat to your team instead of guessing. Each answer counts as one AI reply, shared with WhatsApp; when they run out, chats go to your team.
AI replies a month on the Web Chat plan
replies with an AI pack, ₹699 a month
website pages the AI can read for you
answers, while your team sleeps
Everything a small team needs
Business hours and away mode
Set your hours, holidays and time zone. Outside them, show an away message, ask for an email first, or hide the chat.
Pre-chat form with consent
Ask for name, email, phone or company before the first message, with an optional consent checkbox and a link to your privacy policy.
Quick replies
Up to four buttons, such as "Track my order", so visitors start with one tap. Show how fast you usually reply.
A chat link and QR code
Every widget also has its own chat page. Put the link in your bio, an email signature or a receipt, or print its QR code.
Photos and files
Visitors and your team send images and files in the chat, so a screenshot of a problem arrives with the question.
English and Hindi
The chat window speaks the visitor’s language, from their browser setting.
Train the AI from your website
Give your web address and the AI agent reads up to 100 pages of your site, following your robots.txt. Add documents and FAQs too.
Spam and abuse protection
The chat shows only on your domains. Rate limits, a bot check when traffic looks unusual, and a daily AI cap per widget protect your AI replies.
Draft, publish, roll back
Change the widget in a draft with a live preview. Visitors see it only when you publish, and every published version can come back.
Website chat on its own, or with WhatsApp
Every plan starts with a 14-day free trial. Change plans at any time from Billing.
Web Chat
Live chat and an AI agent on your website, in one inbox.
₹499/ month
or ₹4,990 a year (2 months free) · excluding GST
- 1 website chat widget
- 1 team member
- 300 AI replies / month
- Replies by email when the visitor has left
- Daily chats and AI replies on your dashboard
In every WhatsApp plan
Already on WhatsApp, or want both? Website chat is included, in the same inbox.
from₹999/ month
excluding GST
- Starter and Pro: 1 chat widget
- Business: 10 chat widgets, in your own brand
- Website and WhatsApp chats in one inbox
- One AI agent for both, from 300 AI replies / month
- Campaigns, templates and the rest of Lynkist
Add-ons, on any plan
+1,000 AI replies every month
one more seat on any plan
remove "Powered by Lynkist" from website chat
one more website chat widget
signed-in customers, targeting, proactive messages and full chat analytics
Monthly, excluding GST. Business already includes your own brand and Advanced.
Website Chat questions
Do I need WhatsApp to use Website Chat?+
No. The Web Chat plan (₹499 a month, before GST) is live chat and an AI agent on your website, with no WhatsApp number. You can move to a WhatsApp plan at any time from Billing, and your chats, contacts and widget stay.
Is Website Chat included in the WhatsApp plans?+
Yes. Starter and Pro include one chat widget and Business includes ten, in your own brand. Website chats land in the same inbox as your WhatsApp chats, and the same team answers both.
How do I add the chat to my website?+
Paste one line of code before the closing body tag of your site, or in your site builder’s custom-code setting. There are step-by-step guides for plain HTML, WordPress, Shopify, Wix, Webflow and Google Tag Manager. The chat shows only on the domains you allow.
How are AI replies counted?+
Each answer the AI agent sends is one AI reply. The Web Chat plan includes 300 a month, Starter 300, Pro 1,000 and Business 5,000, shared by WhatsApp and website chat. An AI pack adds 1,000 replies a month for ₹699. When the replies run out, new chats go to your team.
What does the AI agent know?+
Only what you give it: your knowledge base, and up to 100 pages of your own website that it can read for you (it follows your robots.txt). When it is not sure, or the visitor asks for a person, it hands the chat to your team instead of guessing.
What happens when nobody is online?+
You choose: set your business hours and an away message, ask for an email address first, or hide the chat outside hours. If a visitor leaves before you reply, the reply goes to the email address they confirmed in the chat, with a link back to the same chat.
Can I remove “Powered by Lynkist”?+
Yes, with the “Your own brand” add-on for ₹299 a month. Business includes it. It also unlocks more fonts and a header image for the chat window.
Will the chat slow down my website?+
No. The script is about 5 KB, loads after your page, and draws the chat button in its own isolated layer, so it does not touch your site’s styles. The chat window itself loads later, when the browser is idle.
What happens to visitor data?+
Chats and contacts are stored for your workspace only. You can show a consent checkbox and a link to your privacy policy in the chat. A visitor who never became a contact is deleted 30 days after their last visit. By default, the bot check runs only when the traffic looks unusual.
Put a chat on your website today
Start a 14-day free trial of the Web Chat plan. Create your widget, paste one line, and answer your first visitor in minutes.
- No charge until day 15
- Cancel anytime
- No card to start