Lynkist
Team collaboration

Shared Team Inbox

A WhatsApp Web-like inbox for your whole team. Everyone works the same threads live, with contact notes, attachments, approved templates, and the 24-hour reply window always in view — all on one shared WhatsApp Business number.

Lynkist — Shared Inbox
23h 12m reply window
PR
Priya Raman
Open · unassigned
Yesterday
Do you deliver to Nashik?
We do — 2 to 3 days, free over ₹999.
Today
Hi! Is order #4821 shipped yet?
Type a message…

A customer messages your one business number.

Stop running WhatsApp from one person’s phone

When customer chats live on a single handset, replies stall the moment that person is busy or offline. A shared inbox puts every conversation in front of the whole team — live, searchable, with contact notes and the reply window on every thread — so customers get answered fast and nothing falls through the cracks.

Built for teams that reply together

One live queue, everyone in it

Threads update in real time for the whole team, with search and an unread filter — so whoever is free can pick up the next customer instead of waiting on a handover.

Context without the noise

Keep notes on a contact that only your team can see, so whoever picks the conversation up next has the history without asking the customer to repeat themselves.

Let AI take the first pass

The built-in AI agent answers common questions from your knowledge base and hands the conversation to your team the moment a human is needed.

One number, whole team

Everyone works the same WhatsApp Business number together — no forwarding screenshots, no personal phones, no lost threads.

The reply clock, always visible

Every thread shows how long is left in WhatsApp’s 24-hour reply window, and the composer switches to approved templates the moment it closes — so you never draft a message WhatsApp won’t deliver.

On the official WhatsApp API

Built on your verified WhatsApp Business number with the same conversations powering campaigns, templates, and your AI agent.

Give your team one inbox for WhatsApp

Start free and bring your whole team into one WhatsApp inbox — reply together, add notes, and reply faster together.

  • No charge until day 15
  • Cancel anytime
  • Free plan needs no card
Shared Team Inbox — Lynkist | Lynkist