Lynkist Guides
End-to-end walkthroughs for everything in Lynkist — from connecting WhatsApp to campaigns, the shared inbox, the AI agent, integrations, and billing.
Welcome to the Lynkist guides. These are task-oriented walkthroughs — open one, follow the steps, get the job done. They are written for the person actually doing the work, not for someone evaluating the product.
New here? Start with the Getting Started overview for a map of the whole platform, then connect your number.
Get started
Getting Started
A tour of the workspace and the fastest path to your first delivered message.
WhatsApp Setup
Connect a WhatsApp Business number end-to-end. The single most important guide — everything else depends on it.
Build & send
Templates
Design approval-ready templates, handle variables and media, and avoid the common rejection traps.
Campaigns
Upload contacts, segment them, schedule a bulk send, and read the delivery results.
Flows
Build interactive WhatsApp forms for booking, lead capture, and surveys.
Acquire & sell
QR Codes & Links
Create tracked WhatsApp QR codes, capture leads from flyers and ads, and broadcast to everyone who scanned.
Product Catalog
Build a catalog, turn on the in-chat storefront and cart, and share products in chats and campaigns.
Engage your customers
Shared Inbox
Reply to inbound conversations as a team — assignment, canned replies, internal notes.
AI Agent
Auto-reply from your knowledge base, with confident handoff to a human when needed.
Contacts
Build and organise your audience: import, groups, sources, custom fields, follow-ups.
Connect & grow
Integrations
Connect your store and CRM so events trigger WhatsApp messages automatically.
Analytics & Dashboard
Read delivery and read rates, campaign performance, and your number's quality and tier.
Administer your workspace
Team & Settings
Profile and organization settings, timezone, inviting teammates with roles, and webhooks.
Billing & Wallet
How plans and the prepaid wallet work — invoices, top-ups, message rates, and cancellation.
Stuck on something not covered here? The fastest path is the Help Center or Contact page — and tell us what was missing so we can add it.