Lynkist vs tawk.to
tawk.to is the free way to put chat on a website. Lynkist is for businesses that sell on WhatsApp too: the website chat and the AI agent come with WhatsApp campaigns, approved templates and Meta's own message rates, billed in rupees.
tawk.to is free live chat software with unlimited agents, used on millions of websites. It also brings WhatsApp, Messenger, Telegram, SMS and email tickets into one inbox, and sells branding removal and an AI assistant as paid add-ons.
Honest disclosure: tawk.to is an established product, and we have deep respect for the team. This page is positioning, not a hit piece. Both products can be the right choice depending on what you're solving for.
Pick Lynkist when
- You also send WhatsApp campaigns, order updates or reminders with approved templates
- You want the AI agent included in your plan, not a separate add-on
- You want to pay in rupees, with GST invoices
- You want one AI agent that answers on your website and on WhatsApp, trained on your own pages
- You want a reply to reach a visitor by email after they leave the chat
Pick tawk.to when
- You want live chat that is free, with as many agents as you like
- You need Facebook Messenger, Telegram, SMS or email tickets in the same inbox
- You want to hire chat agents by the hour from the same vendor
- You only need chat and do not send WhatsApp campaigns
Side-by-side
Checked on 22 October 2026 against tawk.to's own pages (sources below). Prices are as listed there, before taxes. Both products ship updates often — verify before making a final decision.
| Capability | Lynkist | tawk.to |
|---|---|---|
| Website live chat | ||
| Price of website chat | From ₹499 / month | Free, unlimited agents |
| AI agent on the website | Included: 300 replies / month and up | AI Assist add-on, from $29 / month |
| Remove "Powered by" branding | ₹299 / month (included in Business) | $29 / month |
| WhatsApp in the same inbox | ||
| WhatsApp campaigns with approved templates | Not on its pricing page | |
| Messenger, Telegram, SMS, email tickets | ||
| Prices in | Rupees, with GST invoices | US dollars |
Sources: tawk.to pricing · tawk.to Inbox · tawk.to and WhatsApp
The bottom line
If you want free website chat and many channels, tawk.to is hard to beat. If your business also sells on WhatsApp, and you want the AI agent, campaigns and one inbox in one plan billed in rupees, try Lynkist free for 14 days.
- No charge until day 15
- Cancel anytime
- No card to start