Lynkist vs Tidio
Tidio is a strong choice for e-commerce chat with visual automation. Lynkist is for businesses that want the AI agent inside a simple rupee price, and that sell on WhatsApp too, with campaigns and templates in the same inbox.
Tidio is live chat and customer service software for online stores, with the Lyro AI agent and Flows automation. Plans count billable conversations each month, and Lyro and Flows are sold by usage.
Honest disclosure: Tidio is an established product, and we have deep respect for the team. This page is positioning, not a hit piece. Both products can be the right choice depending on what you're solving for.
Pick Lynkist when
- You want AI replies included in the plan, priced in rupees
- You do not want a monthly cap on the number of chats
- You send WhatsApp campaigns and templates, and want them in the same tool
- You want to remove our branding for a small add-on, not a higher plan
Pick Tidio when
- You want a free plan to start with
- You need many seats on a low plan (Tidio lists 10)
- You want a visual builder for chat automation on your website
- You run an online store and want Tidio’s e-commerce features
Side-by-side
Checked on 22 October 2026 against Tidio's own pages (sources below). Prices are as listed there, before taxes. Both products ship updates often — verify before making a final decision.
| Capability | Lynkist | Tidio |
|---|---|---|
| Website live chat | ||
| Entry price | ₹499 / month | Free plan; Starter $24.17 / month |
| Chats each month | No limit | 50 (Free), 100 (Starter), up to 2,000 (Growth) |
| AI agent | Included: 300 replies / month and up | Lyro, from $32.50 / month for 50 conversations |
| Remove branding | ₹299 / month add-on | Plus plan, from $300 / month |
| Seats on the entry paid plan | 1 (+₹399 each) | 10 |
| Visual chat automation builder on the website | ||
| Inbox, templates and campaigns | WhatsApp integration | |
| Prices in | Rupees, with GST invoices | US dollars |
Sources: Tidio pricing
The bottom line
If you want a free start, many seats and visual automation, look at Tidio. If you want an AI agent included in a simple rupee price, no cap on chats, and WhatsApp campaigns in the same inbox, try Lynkist free for 14 days.
- No charge until day 15
- Cancel anytime
- No card to start