WhatsApp commerce that recovers revenue
Recover abandoned carts, confirm COD orders, push shipping updates, and win repeat buyers — on the one channel your customers open 90% of the time. Lynkist turns WhatsApp into a full commerce loop, not just another broadcast tool.
- Shopify & WooCommerce ready
- Automated COD confirmation
- Catalog & cart on WhatsApp
Built for the way stores actually sell
Every stage of the buyer journey — discovery, checkout, fulfilment, and re-engagement — handled on the channel customers actually read.
Abandoned cart recovery
Trigger a personalised WhatsApp nudge minutes after a cart is left behind, with the product, price, and a one-tap link straight back to checkout.
COD confirmation
Cut fake and return-to-origin orders. Auto-confirm cash-on-delivery orders with a Yes/No quick reply before you ever dispatch.
Order & shipping updates
Order placed, packed, shipped, out for delivery, delivered — keep buyers in the loop automatically and slash “where is my order?” tickets.
Sales & launch broadcasts
Segment by past purchases or spend and blast approved offer templates for drops, festive sales, and restocks — with per-recipient delivery timing.
Catalog & quick replies
Share your product catalog inside the chat and let buyers browse, ask, and order without ever leaving WhatsApp.
Returns & winback
Handle return and exchange requests in the shared inbox, then re-engage lapsed customers with timely, personalised winback flows.
Automations you can ship today
Connect your store, pick a trigger, drop in a template. These run on autopilot the moment an event fires.
Recover the abandoned cart
Trigger · cart inactive for 30 minutes
Confirm the COD order
Trigger · new cash-on-delivery order
Keep them posted on delivery
Trigger · shipment out for delivery
Win the repeat purchase
Trigger · 14 days after delivery
90%+
Average WhatsApp open rate vs ~20% on email
3–5×
Cart recovery lift over email reminders
<60s
To trigger an automated post-purchase flow
Frequently asked
Does Lynkist integrate with my Shopify or WooCommerce store?+
Yes. Connect your store to sync orders and contacts, then map events — cart abandoned, order placed, shipped, delivered — to WhatsApp flows. You can also drive everything through our REST API and webhooks for custom stacks.
Are marketing broadcasts allowed on WhatsApp?+
Yes, using pre-approved marketing templates sent to customers who have opted in. Lynkist handles template submission and approval, manages opt-outs, and keeps you compliant with WhatsApp’s commerce policy.
How does COD confirmation reduce returns?+
Before you dispatch, the customer gets a WhatsApp confirmation with a one-tap Yes/No. Unconfirmed or cancelled orders never ship, which cuts return-to-origin costs and fake orders dramatically.
Can I send order updates without the customer messaging me first?+
Yes. Transactional updates like order and shipping notifications are sent via approved utility templates, which don’t require the customer to open a conversation window first.
Turn WhatsApp into your best-converting channel
Connect your store, import contacts, and ship your first cart-recovery flow before lunch.