WhatsApp commerce that recovers revenue
Recover abandoned carts, confirm COD orders, push shipping updates, and win repeat buyers — on the one channel your customers open 90% of the time. Lynkist turns WhatsApp into a full commerce loop, not just another broadcast tool.
- Shopify & WooCommerce ready
- Automated COD confirmation
- Catalog & cart on WhatsApp
A question from a poster, an ad or your store lands in the shared inbox.
Built for the way stores actually sell
Every stage of the buyer journey — discovery, checkout, fulfilment, and re-engagement — handled on the channel customers actually read.
Abandoned cart recovery
Trigger a personalised WhatsApp nudge minutes after a cart is left behind, with the product, price, and a one-tap link straight back to checkout.
COD confirmation
Cut fake and return-to-origin orders. Auto-confirm cash-on-delivery orders with a Yes/No quick reply before you ever dispatch.
Order & shipping updates
Order placed, packed, shipped, out for delivery, delivered — keep buyers in the loop automatically and slash “where is my order?” tickets.
Sales & launch broadcasts
Segment by past purchases or spend and blast approved offer templates for drops, festive sales, and restocks — with per-recipient delivery timing.
Catalog & quick replies (coming soon)
Share your product catalog inside the chat and let buyers browse, ask, and order without ever leaving WhatsApp.
Returns & winback
Handle return and exchange requests in the shared inbox, then re-engage lapsed customers with timely, personalised winback flows.
The messages worth automating first
Fire these from your store’s own events through the API or a webhook, or send them as scheduled campaigns. Each one is an approved template plus a few lines of code.
Recover the abandoned cart
Trigger · cart inactive for 30 minutes
Confirm the COD order
Trigger · new cash-on-delivery order
Keep them posted on delivery
Trigger · shipment out for delivery
Win the repeat purchase
Trigger · 14 days after delivery
90%+
Average WhatsApp open rate vs ~20% on email
3–5×
Cart recovery lift over email reminders
<60s
To trigger an automated post-purchase flow
Frequently asked
Does Lynkist integrate with my Shopify or WooCommerce store?+
Shopify, yes — install the connector, choose your approved order-confirmation template, and every new order creates or updates the contact and messages the customer. WooCommerce is being built. For any other store, the same automations run from your own stack through our REST API and outgoing webhooks.
Are marketing broadcasts allowed on WhatsApp?+
Yes, using pre-approved marketing templates sent to customers who have opted in. Lynkist handles template submission and approval, manages opt-outs, and keeps you compliant with WhatsApp’s commerce policy.
How does COD confirmation reduce returns?+
Before you dispatch, the customer gets a WhatsApp confirmation with a one-tap Yes/No. Unconfirmed or cancelled orders never ship, which cuts return-to-origin costs and fake orders dramatically.
Can I send order updates without the customer messaging me first?+
Yes. Transactional updates like order and shipping notifications are sent via approved utility templates, which don’t require the customer to open a conversation window first.
Turn WhatsApp into your best-converting channel
Connect your store, import contacts, and ship your first cart-recovery flow before lunch.
- No charge until day 15
- Cancel anytime
- No card to start